Self Storage FAQs

Do I have to sign a contract for a year?

Not at all! Although you’re welcome to prepay for as long as you want, we have no minimum stay, so you can leave as soon as you no longer need storage.

How much will it cost?

It depends on what locker or parking stall you want. All prices are available on our Rent Storage page.

Do I have to pay a security deposit or any other fees when I start renting?

Nope! We have no one-time charges for when you start renting from us, just the monthly rent.

Do I need to provide my own lock?

Yes, you do. We currently do not have locks available for purchase.

When can I move in?

As soon as you’ve registered and paid! You have 24/7 access to your storage, so even if you make an account at 3:00 in the morning, you can still stop by.

I no longer need storage, what do I have to do to move out?

It’s pretty easy! Just move everything out of your locker, leaving it empty and clean, and make sure to bring your lock with you. Then come to our office to return your key, if you have one, pay up any outstanding balance, and have us move you out in the system. That’s it!

What are your hours of operation?

Our office is open Monday to Friday, 9:00 to 4:00. If you have any questions or concerns, you’re welcome to call or visit us at any time. If you’re trying to rent a unit or pay your monthly rent, you can do that 24/7 on our website.

What forms of payment do you accept?

If you’re paying in person at the office, we accept cash, cards, and cheques. If you’re paying online, we accept Visa and Master Card.

How big are your lockers?

The majority of our lockers are 10’x12’, and we also have a few that are 6’x10’. The small ones are very popular and tend to rent quickly.

Do you have somewhere I can park my vehicle?

Yes, we do! We have two lots, one for larger vehicles such as RVs, trailers, boats, or even seacans, and one for smaller ones such as cars, trucks, and vans.

How secure are my belongings?

Very! The facility is surrounded by a fence with a barbed wire top, has a secure gate, and has security cameras.

When can I access my storage unit?

You have 24 hour access, 7 days a week! We have 2 lots, one has a padlock that we’ll give you a key for, and the other has a PIN operated gate. You can enter them whenever you feel the need to.

Why should I use self storage?

People use self storage for a number of reasons. Some of the most popular ones are when people are experience a major life change, such as moving, retiring, a death in the family, getting divorced, renovating their home, or moving away to college. Businesses use it because it can be much cheaper than renting a warehouse or larger office space.

What if I can’t pay my rent on time?

If you’re not able to pay your rent on time, the best thing to do is to let us know. That won’t necessarily negate any late fees, but if you have a valid reason and an expected date you’ll be able to pay, we’ll be more willing to work with you to set up a payment plan. Proof that you’re willing to work with us is also good, so even if you can’t pay the full amount, pay as much as you can and let us know when you’ll be able to pay the rest.